RETURNS & EXCHANGES
We want you to love your Wildly Ours order. If something isn’t quite right, please contact us within 7 days of delivery.
Eligible returns must be unworn, unwashed, unused, free of odors, makeup, pet hair, and deodorant marks, with original tags attached when applicable.
Approved returns must be sent back within 14 days of delivery.
FINAL SALE ITEMS
The following items are final sale and cannot be returned or exchanged:
- Clearance or final-sale items
- Personalized or custom-made items
- Earrings or other hygiene-sensitive items
- Worn, washed, damaged, or altered merchandise
- Items returned outside the return window
EXCHANGES
Because many of our items are available in limited quantities, we can’t guarantee that another size or color will still be available. If you need a different size, contact us as soon as possible and we’ll let you know what options are available.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery and include photos of the item and packaging so we can make it right.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Original shipping charges are non-refundable.
LOCAL PICKUP RETURNS
Local pickup orders follow the same return policy and return windows as shipped orders.
QUESTIONS?
Please use our Contact Us page before sending anything back so we can provide return instructions. ♡