Refund policy
RETURN & REFUND POLICY
We hope you love your Wildly Ours purchase! If something isn’t quite right, eligible items may be returned within 14 days of delivery or local pickup.
RETURN ELIGIBILITY
To be eligible for a return, merchandise must be:
• Unworn, unwashed, unused, and in original condition
• Free from makeup, deodorant, perfume, pet hair, smoke, or other odors
• Returned with original tags and packaging when applicable
• Accompanied by proof of purchase
Items that do not meet these conditions may be refused.
FINAL SALE ITEMS
The following items are final sale and cannot be returned or exchanged:
• Personalized or custom-made items
• Gift cards
• Clearance or items specifically marked “Final Sale”
• Earrings or other hygiene-sensitive items, when applicable
Standard Wildly Ours graphic tees are eligible for return unless they were personalized or specifically marked Final Sale.
DAMAGED OR INCORRECT ITEMS
Please inspect your order when it arrives. If you receive an item that is damaged, defective, or incorrect, contact us within 3 days of delivery at wildlyoursboutique@gmail.com with your order number and photos of the issue so we can make it right.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or Wildly Ours sent the incorrect item.
Original shipping charges are non-refundable.
LOCAL PICKUP RETURNS
Orders received through local pickup follow the same 14-day return window, beginning on the date the order is picked up.
REFUNDS
Once your return is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method.
Please allow your bank or credit card company additional processing time after the refund has been issued.
EXCHANGES
Because many Wildly Ours items are limited quantity, we cannot guarantee that another size or style will be available. If you need a different item, please contact us and we’ll let you know what options are available.
QUESTIONS?
Email us at wildlyoursboutique@gmail.com and we’ll be happy to help. ♡